SHIPPING POLICY

Production time:

Please note that all items - except the vintage Indian pieces - are handmade and made when an order is placed. This means that it may take up to 3-4 days to produce the item and make it ready for shipment.

National orders: 

Packages will be shipped via registered mail and provided with a track&trace code. This code will be send to you as soon as the package has been posted. Within the Netherlands PostNL states to deliver packages within 2 business days after you received the track&trace code. Please note that this information is an indication provided by PostNL and that we cannot guaranty any delivery time based on this information.

 

Envelop packages with track & trace:

Shipping costs: EUR 4.50

Packages with tracek & trace:

Shipping costs: EUR 8.60

 

International orders: 

Shipping costs for our jewelry are based on the destination of your order. Packages will be shipped  via registered mail and provided with a track&trace code. This code will be send to you as soon as the package has been posted.

Registered mail with track & trace code:

Shipping costs zone 1: EUR 13.00

Shipping costs zone 2: EUR 18.50

Shipping costs zone 3: EUR 24.30

Shipping costs vary based upon your location. Find here in which tariff zone you are in: 

https://www.postnl.nl/en/mail-and-parcels/parcels/tariff-zones/

 

Expected shipment time depends on to which country we ship.

Please note that this information is an indication provided by PostNL and that we cannot guaranty any delivery time based on this information. Additional import, customs, and sales taxes may be added in accordance with your country's specific requirements.

PAYMENT METHODS

IDEAL / Paylpal / Creditcard

RETURN & EXCHANGE POLICY

Thank you for shopping at TIGERPOP. If you are not entirely satisfied with your purchase, we're here to help.

 

Returns:

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

 

Bear in mind that the vintage jewelry pieces from India are worn pieces. These items are in perfect condition but they have already lived a life as they are approximately 70-100 years old.


Please start with sending us an email at hello@tigerpopamsterdam.com explaining us why you want to return the received item. When doing so, please let us know the order number (stated at the invoice) and at what date you have received the jewelry.

Please await our further communication in which we can advise you on next steps.

 

 

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Your items should be send back to us with registered mail so it will be insured. Shipping costs are nonrefundable.

 

Contact us:

If you have any questions on how to return your item to us, contact us via hello@tigerpopamsterdam.com